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About VDE
What is the VDE?
Drinking Water – How the system works
Wastewater – How the system works
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Flushing
Ongoing Challenges
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Bill Pay
About VDE
What is the VDE?
Drinking Water – How the system works
Wastewater – How the system works
Our Elected Volunteer Officials
Our Staff
Rates
Flushing
Ongoing Challenges
Tips & Conservation
Projects
Ongoing Projects
Planned Projects
Documents
Minutes
Reports
Water Quality
Plans
RFQ’s
Resources & Education
Newsletters & Publications
Calendar
Contact Us
Report Water Issue
Non-emergency Form
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Customer Name
*
First
Last
Eastman Street Address
*
length change Issue
Street No.
*
Street Name
*
Phone
*
Email
*
Water Issue Type
*
Low Water Pressure
Discolored Water
Issue Start Date
*
Describe issue (severity, length of time, etc.)
Does the change in water pressure vary throughout the day?
Yes
No
Does water pressure change in all faucets?
Yes
No
If not, which faucets are affected?
Have you tried running the water for 20 minutes?
Yes
No
Did water run clear after running 20 minutes?
Yes
No
Discoloration in which water?
Cold
Hot
Both
Has there been water main flushing in your area recently?
Yes
No
Don't know
Have any neighbors had the same issue?
Yes
No
Don't know
Has there been new water main installation in your neighborhood recently?
Yes
No
Don't know
Has there been a water main break in your area recently?
Yes
No
Don't know
Do you have a whole house water filter?
Yes
No
Has the filter been changed recently?
Yes
No
Check filter to see if it needs to be changed
Call back if still discolored
Have any of your neighbors returned from an extended period away?
Yes
No
Don't know
Are you aware of any road construction in your area?
Yes
No
Don't know
Would you be willing to have VDE install a water pressure monitoring device in your home to assist in diagnosing the cause?
Yes
No
What is the best time for VDE to contact you?
Comment or Message
Submit
